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Overview

OneBig Host is a web hosting and cloud services reseller site, operated from UAE with its datacenters in US, UK and India. We provide web hosting solutions including shared, reseller, dedicated servers and virtual private servers to our customers (“Services”) OneBig Host respects the privacy of every individual who visits www.OneBig Host.com (“Website”) and/or purchases its Services. This Privacy Policy is our commitment to transparency in communicating how OneBig Host collects, uses, and discloses the information that is collected from you, the visitor of its website and/or customer as well as the choices you have with respect to the information.

Scope of Policy

 

This Privacy Policy applies to how we collect, use, and disclose information from the following individuals:

Customers – individuals who register, on their own or on behalf of an entity, to use our services with the creation of a client account.

Event/Marketing Participants – individuals who provide their information to when they register for webinars, subscribe to marketing material, participate in surveys or contests, or attend other OneBig Host events.

Website Visitors – individuals who visit OneBig Host Website and opt to provide contact information including an email address to receive communications from OneBig Host. For purposes of this Privacy Policy, a Website Visitor does not include an individual who visits a website hosted by OneBig Host but owned and operated by a OneBig Host customer.

This Privacy Policy does not apply to a Customer’s website. Our Customers are responsible for the information they or their end users store in our hosting environment as well as compliance with applicable laws and regulations.

COOKIES AND OTHER TRACKING TECHNOLOGIES

OneBig Host uses cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website. We may track your use across different websites and services. In some countries, including those in the European Economic Area (“EEA”), the information in this paragraph may be considered the personal information under applicable data protection laws.

You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our Website. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities. You may opt out of targeted advertisements by visiting http://optout.networkadvertising.org, or if located in the EEA, you may opt-out by visiting http://www.youronlinechoices.eu/.

HOW WE USE YOUR INFORMATION

OneBig Host uses the information it collects about you in the following ways:

  • To respond to any requests from you regarding sales and support.
  • To contact you regarding any agreements or accepted terms that you may have with OneBig Host for the Services.
  • To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
  • To provide you with information logs associated with the use of OneBig Host’s Services.
  • To contact you regarding functionality changes to our Services or Website.
  • To develop new features and functionality to our Services and Website.
  • To collect payment and bill for our Services.
  • To help personalize searches.
  • To diagnose problems.
  • To find and prevent fraud.
  • To register your domain.
  • To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between you and OneBig Host.
  • Process for other purposes for which we obtain your consent.

HOW WE SHARE INFORMATION

OneBig Host shares the information it collects about you in the following ways:

  • Third Party Providers– OneBig Host may share your information with third party providers that provide services on our behalf or resellers who provide OneBig Host Services. These companies may assist with marketing support, processing credit card payments, content delivery, email, providing sales leads, and customer support. Third party providers may only process personal information pursuant to OneBig Host’s instructions, and in compliance with the Privacy Policy.
  • Advertising– Based on the cookies and other tracking devices, we may work with advertising companies to display ads that may be of interest to you.
  • Business Transactions– To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
  • Aggregated or De-identified Data– We may disclose or use aggregated or de-identified information with third party providers for research purposes relating to our Services.
  • As Required by Law or Similar Investigations– To comply with legal obligations (e.g. subpoena) or investigate potential legal violations. OneBig Host may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
  • Safety– We may disclose your information to protect and defend the safety of OneBig Host in connection with investigating and preventing fraud or security issues.
  • Consent– OneBig Host may share your information with your consent.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email legal@onebighost.com and we will respond within thirty (30) days. OneBig Host will need to verify that the individual is inquiring about his/her own information before we can assist with the request.

DATA SUBJECT RIGHTS

For individuals in the EEA, OneBig Host’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. OneBig Host will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for OneBig Host to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, OneBig Host will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.

Children

Our Website and/or Services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.

Changes to Privacy Policy

OneBig Host reserves the right to modify this Privacy Policy at any time, however, should we change the Privacy Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. If you disagree with the changes, you may terminate your Services.

ADDITIONAL PRIVACY POLICY

Who we are

We are web hosting and domain resellers, Our website address is: https://onebighost.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

CONTACT US

If you have any questions or concerns over this Privacy Policy, or wish to exercise any of your statutory rights, please contact us at: legal@onebighost.com